Skip to content
  • There are no suggestions because the search field is empty.

Create a TeleHealth Account

Introduction

As a member of REDEEM HealthShare, when you or a family member might need non-emergency care, you have access to an approved TeleHealth provider. Your Annual Unshared Amount (AUA) or any Co-share does not apply for these appointments.

This article will help you understand how to create an account.

Procedure

If you are a first-time user with this approved TeleHealth provider, you may create your account either before or at the time you need to make an appointment.

Follow these steps:

    1. Sign in to the Member Center.
    2. From the navigation menu, select TeleHealth. The nb telemedicine sign in page displays.
    3. From this page, you will either activate your account or sign in to your account.
      Note: If you have already activated your account and select Sign In, the nb telemedicince dashboard page will open.
      the activate option or sign in option available. The activate option has a dark blue background and the sign in option has a green background.

Activating Your Account

Because you are a REDEEM® HealthShare member, your name (including spouse and dependents) is already in the nb telemedicine system. Once you select the option to activate your account the initial registration screen will open.

Three open typing fields, top field is your last name, middle field is your date of birth, and bottom field is your zip code.

Troubleshooting Option

If you typed in the wrong information or if you receive an error, you will have access to New Benefits Telemedicine customer service.

A phone number 888-380-4266 appears so you can call customer service.

Receiving the Activation Link

Once New Benefits has validated your membership, you will receive an activation link.

This screenshot has two radio buttons; the top option is for you to receive confirmation via text, and the bottom option is for you to receive confirmation via email.

Complete the required activation request. You will receive a confirmation and a verification link to select complete your registration.

a checkmark in a green circle indicates that the activation was sent.

Completing the Registration

You’ll complete the final steps of registration. 

The nb telemedicine system automatically added your family members to the membership portal. If you find that your family members are not in the system, then add any family members to your account once you have completed registration and are in the membership portal.

The following screenshots show the next four steps to completing registration:

the number 1 inside a green circle. The fields indicate that you must type in the required information of first and last name, phone number and address.

the number 2 in a green circle. The fields require your date of birth, gender, weight, and height.

The number 3 in a green circle. The top field, type your email address and the bottom field, create a password.

The number 4 in a green circle indicates your account is now activated.

Once you have received the Account Activated confirmation, select Login Now. The Membership Portal page will open.

nb telemedicine dashboard page

From the Membership Portal page, select the option to update your medical records. You can also select Your Family to add your family members to your account.

From here, you can now schedule and appointment. To understand how to schedule an appointment, see Using TeleHealth.

As a member of REDEEM HealthShare Ministry, reading and understanding the Sharing Guidelines is important.