Skip to content
  • There are no suggestions because the search field is empty.

Designating an Authorized Representative or Limited Access Individual

Introduction

As a REDEEM® HealthShare member, you may authorize someone to communicate with Member Care on your behalf. The type of authorization needed:

  • Authorized representative: An individual you appoint to discuss membership requirements, sharing eligibility, or other program-related matters and, when authorized, take certain actions on your behalf.

  • Limited-access individual: A person who needs to help submit, review, or resolve outstanding medical bills or related sharing activities after a member'smember's incapacitation or death.

Information

The form you complete determines who may communicate with Member Care, what information Member Care may disclose, and what actions the designated individual may take.

Authorized Representative

An authorized representative may discuss topics such as:

  • Membership
  • Sharing eligibility
  • Funding and share notifications
  • Sending shares
  • Appeals
  • Other program-related matters

Based on the permissions you provide, the representative may also request information, submit documentation, file appeals, receive case-related communications, or participate in discussions about sharing eligibility.

Limited-Access Individual

A limited-access attestation allows an individual to assist with specific medical bills or related sharing activities after a member’s death. This designation provides limited access and does not grant the broader authority available to an authorized representative.

Effective Date and Duration

Your authorization takes effect after you sign and submit the appropriate form and REDEEM HealthShare approves it. The authorization remains effective until one of the following occurs:

  • You revoke or change the authorization.
  • You submit a new authorization.
  • The authorization reaches its stated expiration date.
  • The authorization otherwise ends under its terms.

Privacy and Communication Preferences

REDEEM HealthShare securely maintains the signed form as part of your member record. Member Care uses the form to verify the designated individual’s identity, access to information, and authority to act on your behalf.

A designation does not enroll the individual in marketing, promotional, or other optional communications. REDEEM HealthShare uses the individual’s information only for purposes related to the authorization.

Contact Member Care

If you have questions about designating, updating, or removing an authorized representative or granting limited access, Member Care can explain the process, provide the appropriate form, and answer questions about each designation.

As a member of REDEEM HealthShare Ministry, reading and understanding the Sharing Guidelines is important.