Guidelines - 5.2 Inactivation of Membership

Upon inactivation of your membership, whether voluntary or 
involuntary, REDEEM HealthShare will accelerate the matching of 
any of your remaining pledged Share Wallet balance and will share 
any available balance in your Share Wallet to a member in need.

5.2.1. Voluntary Inactivation

You may voluntarily inactivate your membership at any time. Your 
inactivation will take effect at the end of the month in which you 
inactivated your membership. 

5.2.2. Involuntary Inactivation

As a member of REDEEM HealthShare, you must maintain an active 
membership in good standing to avoid involuntary inactivation. 

REDEEM HealthShare determines your membership does not meet 
good standing requirements in the following situations:

• Failure to meet membership requirements as noted in section 
1.3 Membership Requirements.

• Note: When you are a new member, the ministry might not have 
received or approved your Accountability Verification upon 
joining. In this case, you join in a suspended status. 

• Failure to resolve Know Your Customer (KYC) or continuation 
requirements as noted in section 1.3 Membership Requirements.

• Failure to fully fund your Share Wallet as noted in section 
6.2 Automatic Monthly Funding & Service Fee Payment or 
send your Share on time as noted in section 6.4 Sharing and 
Matching Medical Bills.

• Misuse of trust, deceptive acts, or seeking excess shares from 
multiple ministries as noted in section 5.12 Misuse of Trust and 
Accountability.

In cases of failure to meet membership requirements, to resolve 
KYC or continuation requirements, or to fully fund your Share 
Wallet, the ministry will notify you if your membership is not in 
good standing:

• If after a period of 30 days of not resolving the notices received, 
the ministry will suspend your membership. Suspension 
means that you cannot share any new bills or participate in 
membership voting.

• If after a period of 60 days of not resolving the notices received, 
the ministry may inactivate your membership. Note: Upon 
involuntary inactivation, REDEEM HealthShare might not allow 
future membership.

If financial need prevents you from meeting good standing 
requirements, then assistance might be available through the 
Sponsorship Program. See section 5.13 Sponsorship.

5.2.3. Voluntary and Involuntary Inactivation

A request to withdraw Share Wallet funds that you have voluntarily 
pledged for sharing with the membership community, made 
upon or after notice of voluntary or involuntary inactivation, is 
inconsistent with your pledge and will result in your membership 
not being in good standing. 

If you inactivate not in good standing, you are subject to the 
Restart of Membership requirements in section 5.3 Restart of 
Membership, including the obligation to make good on any 
previously withdrawn pledged amounts as a condition to return 
to good standing with the ministry. Nothing in this section creates 
a legally enforceable obligation on the part of any member or 
constitutes a guarantee of sharing by REDEEM HealthShare. The 
pledge reflects a voluntary, non-legally binding commitment to 
the sharing community.