Guidelines I.C-D: Inactivation and Reactivation of Membership

C. Inactivation of Membership

    1. Voluntary Inactivation. Members can voluntarily inactivate their membership in good standing at any time which shall take effect at the end of any month.

    2. Involuntary Inactivation

Membership will be inactivated if:

  • The member fails to fund their share wallet for 60 days.

  • The member fails to complete the click-to-share requirement for 60 days.

  • The Member fails to resolve Know Your Customer (KYC) issues
    within 60 days.

Notice Periods

  • 30 Days Notice:
    • After 30 days of non-compliance, members will receive a notice informing them of their ineligibility for sharing until the issue is resolved. Membership will be suspended at this point.

  • 45 Days Notice:
    • After 45 days of non-compliance, members will receive a second notice.

  • 60 Days Notice:
    • After 60 days of non-compliance, the membership will be inactivated, effective from the date the member should have funded the share wallet or completed the click-to-share requirement.

 

D. Reactivation of Membership

    1. Memberships that have been inactivated involuntarily can only be reactivated after all back-shares have been paid.

    2. Only eligible bills with Dates of Service (DoS) prior to the inactivation date will be shared.

    3. Bills for conditions incurred or discovered after inactivation will be considered pre-existing and will not be shared.