Guidelines - V.A Share Account, V.B Monthly Share Notice & V.C Account Management

To make health care sharing convenient and efficient, REDEEM HealthShare uses a virtual share exchange (VSE) technology platform. The VSE enables all members to participate in the health care sharing process electronically, as well as to monitor the transactional activities of their individual share accounts and the community at large. Your membership requires that you activate your own Share Account and enable the VSE to administer the sharing process on your behalf. By activating your Share Account and accepting the VSE terms and conditions and disclosures, you have authorized REDEEM HealthShare to communicate your transfer instructions as displayed on the platform to the Financial Institution or payment processor.

A. Share Account

To participate in the REDEEM community, all members must activate a Share Account on the VSE platform. Your Share Account is a virtual account. The America’s Christian Credit Union located in Glendora, CA receives all deposited funds and holds them “For the Benefit of REDEEM Members”. The Share Account will display your account balances, sharing transaction history, and other relevant information. The money in your Share Account is insured, and the primary member owns and fully controls it except as described herein.

To activate your Share Account, you must provide the necessary personal information of the primary member as part of the Know Your Customer (KYC) process to comply with U.S. Banking Regulations. Once you have submitted and verified your information, you must link your Share Account to one of your personal external bank accounts (e.g. a financial institution such as a local bank, national bank or credit union). Each month, you will fund your Share Account with an electronic funds transfer (EFT) from your external bank accounts or credit cards.

B. Monthly Share Notice

As a REDEEM member, you will receive a Monthly Share Notice through the VSE to inform and remind you of your monthly contribution amount due. The monthly contribution amounts due (Total Share Amount Due) is based on the program level you selected. You must manually pay the monthly contribution, which is the Total Share Amount Due, within the VSE.

The amount specified in your Monthly Share Notice is transferred through an EFT drawn off your external bank account or credit card. Your Monthly Share Notice will display the Total Share Amount Due and includes the current monthly share amount, any past due amounts, and any relevant service fees.

In addition to your monthly Share, you can make additional voluntary contributions, such as donations to the Member Assistance Fund. You can make these contributions in the Member Center. You can add, edit, or delete a donation amount at any time. You can change your funding source, whether external bank account or credit card, at any time.

C. Account Management

Member Share Accounts are a financial account that each member owns and controls. Members can add, edit, and delete their EFT settings, as well as their linked external bank account or credit card, at any time.