Skip to content
  • There are no suggestions because the search field is empty.

Understanding a Split Bill

Introduction

A split bill occurs when REDEEM HealthShare must split a bill you submitted because it either involves service dates that span multiple months or includes services or charges for more than one individual.

REDEEM HealthShare splits a bill to accurately share eligible charges according to applicable sharing limits and restrictions relative to the anniversary date of your membership. This happens when the dates of service on the bill fall both before and after the effective date of your membership.

Procedure

To determine if you have a split bill, follow these steps:

  1. Sign in to the Member Center.
  2. From the menu, select My Medical Bills.
  3. Select Monitor Bills. The Needs for [your household] page will open. At the upper center there are three tabs: Submitted, Processing, and Completed.
  4. Select the Processing tab. It displays the original bill, plus the split bills. Each split bill has a distinct bill number assigned.
    NOTE: Split bills are not duplicates of the original.
  5. Select the Completed tab. Both processed bills and split bills display along with an Explanation of Sharing (EOS) that corresponds to the charges to the member and the date of service represented on each bill.

REDEEM HealthShare shares eligible charges according to reference-based pricing.