Urgent care telemedicine conducted using our approved telehealth provider is freely available through the Member Center and is not subject to the AUA and co-share. Only telehealth visits done via the Member Center will be eligible for sharing.
The following is a list of some of the common conditions that telemedicine (through MDLive) may treat:
- Common cold
- Allergies
- Constipation
- Cough
- Diarrhea
- Fever
- Flu
- Headache
- Vomiting
- Pink eye
- Sore throat
Schedule an appointment
Before you schedule an appointment with a doctor through telemedicine, you must set up an account and furnish your full medical history. It is highly recommended that you do so right away to avoid having to do it when you’re not feeling well. You will want quick and easy access to a doctor then, and that’s exactly what it will be like when you set up your account in advance.
To schedule the appointment, log in to the Member Center, click on MDLive/My Telehealth on the menu and follow the prompts. You will then be connected and scheduled for a virtual visit with a provider.
*Note: If you go directly to the MDLIVE site and not through the Member Center, you will be charged a consultation fee.
Prescription Process
When the doctor considers that medication is warranted, they can write a prescription for a non-narcotic medication (i.e., non-controlled substances), which can be sent directly to the pharmacy of your choice.*
- Electronic Prescription: As soon as your consultation is over, your prescription will be sent electronically to your pharmacy.
- Traditional Prescription: If for any reason, your pharmacy is unable to receive e-prescriptions, a traditional prescription will be generated for the doctor to sign and fax.
All prescriptions are fully compliant and include all of the required information.