Understanding your account balances

This article provides an overview of your Share Notice and your Share Account.

The Member Center is the central place to see your account information, your sharing details, and to manage your membership. Understanding your account balances is important as you plan your family’s budget.

Understanding your Share Notice

You may have a Previous Balance, which is the sum of any past due, unpaid amount published in the Share Notice.

To see if you have a Previous Balance, follow these steps:

Sign into REDEEM™ HealthShare, the Member Center automatically displays.
From the menu, click My Sharing, a side panel automatically displays.
In the Current Share Notices section, click the right facing arrow, and then the Share Notice for your household displays in the Share Summary
If you see a dollar amount in the Previous Balance, click the drop-down arrow and the specific month displays. Again, the previous balance is the sum of any past due, unpaid amount published in the Share Notice.

Understanding your Share Account

To locate your other account balances, follow these steps:

From the menu, click My Sharing.
Click Account, the Share Account for your household displays each balance type:

Balance type	Definition
Total Balance	The sum of the pending, restricted, and available balances in your Share account.
Pending	The sum of electronic funds transfers (EFTs) initiated but not yet posted to your Share Account.
Restricted	The sum of funds credited to your Share Account for the purpose of paying an eligible medical bill.
Available Balance	The total sum available for sharing a new eligible medical bill. It is the Total Balance, minus the Pending Balance, minus the Restricted Balance.

For a complete list of definitions, see Guidelines - VI. Glossary of Terms. As a member of REDEEM™ HealthShare, reading and understanding the Sharing Guidelines is important.