Submitting a balance bill
This instructional article guides you through the steps to submit a balance bill. See the article Determining if you have a balance bill to learn more about a balance bill.
The step-by-step information in this article is for submitting a balance bill only. See these other articles for:
To submit the balance bill, follow these steps:
- Sign into REDEEM™ HealthShare. The Member Center automatically opens.
- From the menu, select My Medical Bills.
- Select Submit Bills.
- Select Balance Bill.
- Complete the additional required questions.
- 2. Member that Incurred Expenses
- 3. Has the bill been paid in full or partially paid?
- 4. For your reference, give this bill a nick name.
- Select Next. The Submit a Balance Bill screen displays.
- Type your Additional Information into the required fields.
- Upload the balance bill statement and these additional supporting documents, if available:
- Balance Bill Statement
- EOS, if available
- Proof of Payment Receipt, if available
- Consent for us to reach out to your Provider on your behalf
- Select I agree to the Consent terms.
- Click Submit. A pop-up note Need is submitted successfully displays.