Submit a FlexShare® Add-on Bill

Introduction

The step-by-step information in this article is for submitting your FlexShare^® bill. For information about the types of bills ineligible for sharing, even with the FlexShare add-on option, see Guidelines - 3.11 Not Eligible for Sharing.

According to the Sharing Guidelines, you must meet a six-month waiting period before you can submit a FlexShare bill.

Note: If you renewed your membership without the FlexShare add-on option, you may still submit eligible bills for the year that you did participate in the FlexShare add-on program. If you cannot access the online submission option, email the Member Care team or call 877-641-1579. 

See these other articles to:

• Submit a Medical Bill
• Submit a Balance Bill
• Submit a Pharmacy Bill

Procedure

To submit your FlexShare bill, follow these steps:

1. Sign in to the Member Center.
2. From the navigation menu, select Medical Bills.
3. Select Submit Bills. The Submit a Bill screen displays.
4. Select  FlexShare® add-on.
5. Complete the required fields.
6. Select Next. The Submit a FlexShare Bill screen displays.
7. Complete the required fields.
8. (optional) Complete the Additional Comments field. Providing information upfront might reduce bill processing time.
   Example: Reference the bill number and remark that it surpassed the allowable shareable amount or that you purchased supplements.
9. Select inside the Upload Documents field to upload the required documents like bills or receipts.
10. Select Submit.