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Submit a Pharmacy Bill

Introduction

The step-by-step information in this article is for submitting your pharmacy bill only. See these other articles to: 

Procedure

To submit your pharmacy bill, follow these steps:

  1. Login to Member Center.
  2. In the Member Center navigation menu, select Medical Bills.
  3. Select Submit Bills. The Submit a Bill screen will open.
  4. Select Pharmacy Bill.
  5. Complete the required fields.
  6. Select Next. The Submit a Pharmacy Bill screen displays.
  7. Complete the required fields and optional fields (providing information in the optional fields might reduce bill processing time).
  8. Select inside the Drag & Drop Documents here field to upload the bill and any additional documents (disregard the request to upload an itemized bill). Your pharmacy bill must include:
    • Name of member/patient
    • Fill date
    • Drug Name & Dosage
    • Quantity received and day supply
    • Pharmacy Name & Address
    • Prescriber's Name
    • Cost of each medication
  9. Once you upload your bill successfully, select the acknowledgement checkbox.
  10. Select Next. A prayer request screen will open.
  11. Type an updated prayer request.
    red triangle with a black exclamation point in the center. Important: Do not select Cancel because this will cancel your submission. Red prohibit symbol over the word cancel to indicate that you must not select the cancel option. You must type a prayer update before you can select the Submit option.
  12. Select Submit. A confirmation note will appear.